Terms & Conditions
- All appointments must be given at least 48hrs notice to cancel, 48 hrs and below will incur full service charge due to the time held for your appointment and these are difficult to fill at such short notice as a result of the time marked out.
- BOOKING FEES are non refundable and non transferable. So please ensure when making an appointment you can attend at that day/time this includes retouch appointments. THE TERMS ARE NON NEGOTIABLE and booking fees only secure the appointment not the cost to the business if this appointment is not filled neither are our business costs. It is important to note that should the client be at any risk for any reason to have any of the above treatments carried out, the company have every right to refuse treatment as our client’s safety and ours is top priority.
- Following treatment aftercare instructions must be adhered to as this is imperative to healing ALL procedures we accept no liability for any complications after treatment as we ensure a clinical environment, adhere to all UK legislations during treatment and provide all our clients with verbal and written instructions to take home to ensure you are well informed.
- ALL clients must be over 18, not under the influence of alcohol or drugs the treatment WILL NOT be carried out should any of these be apparent.
- STRICTLY No children are allowed in the salon at ANY TIME under the age of 18 this includes for treatments.
- Please ensure you come to your appointment on time as there is an allocated time scale and this will affect your treatment time and the next clients time too if we run late.
- By purchasing a product or service, you agree that the sale is non-refundable and non-transferable. Once the purchase is made, no refunds will be provided under any circumstances.
Thank you for your cooperation and understanding, please note everyone is guided to read these from your communication with us.